Refund Policy

At JacckNorway, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, you may request a refund within 7 days from the date of purchase. The product must be unused and in the same condition as received, including packaging. To initiate a refund, please contact us at jaccknorway@gmail.com with your order number and reason for the refund. Once the refund request is received and approved, we will process it within 5-7 business days.

Please note that customized or personalized products are not eligible for a refund, and any product not purchased through our official website jaccknorway.com is also not covered under this refund policy. Refunds will be issued to the original payment method, and it may take several business days for the refund to reflect in your account, depending on your payment provider.

If you have any questions or concerns, feel free to contact us at jaccknorway@gmail.com. We are here to assist you!

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